Pricing returns by the page count

If a tax return was priced by the…


…gram, one could be incentivized to find ways to make that return weigh more. Insert “this page intentionally left blank” pages, use heavier paper stock…

…page count, one could be incentivized to find ways to make that return longer. Larger font, narrower margins, unnecessary schedules…

…thickness, one could be incentivized to find ways to thicken the return. Thicker stock, smaller sized paper, or print on one side only…

…hour, one could be incentivized to find ways to make it take longer. Maintain inefficient systems, use outdated, slow software, hold client meetings without an agenda, enable notifications to reduce focus….

Pricing incentives have an impact.

 

 

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