Geraldine Carter

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Plumbing Expertise #2

Picking up on yesterday’s email about being subscribed to a plumber…

Now.

Do I know if this plumbing expertise business is profitable?

No.

But I suspect that with this model, he doesn’t:

- Need to stock a tool truck full of parts

- Have windshield time

- Have to sit in traffic

- Stop for gas

- Get lost

- Look for parking

- Take off muddy shoes, only to put them on again to go back out to the truck for parts

My subscription plumber has separated “knowing how to do plumbing,” from “doing” the plumbing.

He is selling expertise, not doing.

Brains, not hands.

Knowledge, not work.

..

.

It takes rethinking how you want to sell what your buyers are buying.

..

.

I was buying, “A garbage disposal that works again.”

Not, a plumber’s time.

Not, a plumber to come do work.


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