Plumbing Expertise

The motor wasn’t turning.

I had a sink full of carrot peels and a garbage disposal that went “clunk.”

Classic timing: 5pm on a Saturday and the sitter had just arrived.

Four options:

- read the troubleshooting section of the manual (if I can even find it!)

- call a plumber

- call my dad

- Google

Using option 4, within moments I found an “online plumber.”

Within seconds, this plumber had my credit card and an upfront payment of $35.

He texted me: “What’s the problem?”

Me: “It was working and then it wasn’t.”

Him: “Unplug it, press the reset button underneath, then replug.”

Me: “K, hold”

Me: “Nope, nothing”

Him: “Get a 1/4” Allen and from underneath find the hole, jiggle the blade. I bet it’s jammed.”

Me: “YAY!! Works!!”

Total elapsed time from the very first text, to my garbage disposal working:

9 minutes.

I couldn’t have been more delighted.

I didn’t need a plumber.

I didn’t need a plumber to tell me it was a 4 day wait.

I didn’t need a plumber to show up with his truck.

I didn’t need to rearrange my day for a plumber who might never show.

I needed someone who knew how to fix my garbage disposal.

I didn’t need a plumber.

I need plumbing expertise.

For $35/mo,

I am now subscribed to plumbing expertise.

 

 

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Geraldine Carter