Centuries ago, my hubs and I were in Kampala, looking for the ferry across Lake Victoria.

In a beautiful place where safety regulations … sometimes take a back seat … I was both excited and trepidatious to hop on. (Think: hippos, crocodiles.)

At the marina, I expected to see a large vessel.

There were only small fishing boats.

I asked the harbor master.

He said, “Boat . Get . Problems.”

My non-existent Swahili prevented further inquiry, not that answers would have made a difference.

…

Like boats, businesses “get problems.”

It’s just the nature of business.

It’s what businesses do.

It’s not a problem that one’s business has, or gets, problems.

…

When it comes to a business “problem,” one has many options, not limited to:

1. being unaware it exists

2. thinking about why it exists

3. complaining that it exists

4. deflecting by saying “others have this problem too”

5. choosing to do nothing about it

6. punting: deciding to think about it later

7. thinking about solutions

8. discussing solutions

9. actually solving the problem

...

There’s no right or wrong way to handle a business “problem.”

But it does help to be aware of what one is choosing to do about it.

And if one wants the problem solved, it sure helps to get to #9.

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